From Sarah O’Connor’s FT Magazine piece on the establishment of a large, aggressively-managed Amazon.com warehouse in Rugeley, Staffordshire:
“What did the people of Rugeley make of all this? For many, it has been a culture shock. ‘The feedback we’re getting is it’s like being in a slave camp,’ said Brian Garner, the dapper chairman of the Lea Hall Miners Welfare Centre and Social Club, still a popular drinking spot.”
O’Connor (and her interviewees) dwell on two issues in the story: the desire for economic development —including jobs — and the unpleasantness of high-efficiency, dehumanized workplaces.
Many of those interviewed see no way to have the former without the latter. They are therefore led to the conclusion that dehumanization is acceptable. This echoes the “job creator’s” perennial argument against interference: let me have my way, or no jobs for you!
What strikes me is that “jobs” are not definite objects, arriving from outside in an immutable form, to be accepted or rejected unchanged. Jobs are a social arrangement; an agreement among participants; a pattern of social interaction reflecting culture, values, power, trust, and cooperation.
In this view, the problem with the Rugeley Amazon jobs is not primarily their unpleasantness, but the fact that they have not been fit into the social agreements of Rugeley. Amazon.com is not treating its Rugeley operation as part of the community. It is not negotiating, which is “to reach an agreement or compromise by discussion with others”.
Incidentally, the root of “negotiate” is Latin: “Neg- means “not” and otium means “leisure”. Being interpreted, negotiating is not-leisure; it is part of the course of business — or should be.